Claiming that "Whether it’s for yourself, your family or your business, we are committed to giving you the freedom of being in charge of your healthcare...”, with their team of dedicated staff, always within easy reach, Freedom Health Insurance by de facto provide good value for little money.
Range of coverage
Their range of health plans can be for individual, families or corporate, and they offer the freedom for you to select the plan that suits your needs and have a good track record of being dedicated in making the process not only personal but keeping it simple. One excellent illustration of latter is their 1-page application form!
> Only pay for one child
With Freedom’s ‘Worldwide’ tariff, you only pay for the first child on your policy. All additional children up to a total of three are fully covered at no extra cost.
> Deductibles don’t affect insured sums
If you choose an annual excess for your health insurance policy, this will not affect your policy limits.
Example: Freedom’s Platinum plan has a 1,500€ per year reimbursement limit for outpatient physiotherapy treatment. Having agreed to pay the initial medical costs of up to 250€ per year yourself, filing a claim for physiotherapy treatment will not lower the reimbursement amount accordingly. Therefore you are still able to make full use of the 1,500€ insured sum.
> No surcharge for paying monthly by SEPA Direct Debit
Most insurers charge extra for paying monthly, yet Freedom do not apply any surcharge to your premium when you choose to pay in instalments by SEPA Direct Debit.
Full Medical Underwriting
Freedom ask a number of health questions, review the information and if necessary, ask the client’s medical practitioner to provide more information before deciding what cover can be offered.
Any pre-existing conditions requiring treatment in the future are usually excluded along with any condition related to them. However, some exclusions can be reviewed on the client’s request and after a specific period.
The advantage of full medical underwriting is that new acute medical conditions arising after the inception of the policy will be covered immediately.
Moratorium (no medical questions)
With moratorium underwriting no medical related questions are asked at the point of application because not covered are any claims related to pre-existing conditions during the first two years of the policy, for which the insured received treatment and/ or medication, asked for advice on, or had symptoms (diagnosed or not), during the two years immediately before the policy started.
Also, conditions that arise after the policy commencement date, but can be related to a pre-existing condition will be excluded too.
Moratorium underwriting is only recommendable to those who are completely healthy, or have suffered from very mild and fully healed medical conditions.
Continued Personal Medical Exclusions (CPME)
Having held medical insurance with another company the client may be able to apply for a transfer of the previous full medical underwriting to Freedom Health Insurance.
Freedom will ask a number of questions about health and need a copy of the previous insurer’s certificate of insurance.
If transferred is approved, any personal exclusions outlined on the insurer’s previous certificate of insurance will also be applied to the Freedom policy.
Continued Moratorium (CM)
Having held previous medical insurance with another insurer on moratorium underwriting, the client may be eligble to apply for a transfer of already elapsed time to Freedom Health Insurance.
Freedom ask a number of questions about health and need to see a copy of the certificate of insurance from the other insurer. Once the transfer is approved the moratorium commencement date from the previous insurer will be taken into consideration.
Medical History Disregarded (MHD)
Joing a group scheme Freedom will not apply any medical exclusions to the policy as a result of pre-existing conditions.
The majority of our clients in Germany are expats, freelancers, self-employed or students in major German cities like Aachen, Berlin, Cologne, Dusseldorf, Frankfurt, Hamburg, Munich, Stuttgart.
Furthermore, signing up with Freedom though ERICON broker you will become eligble to purchase mandatory German nursing insurance, in German: "Pflegepflichtversicherung" (PVN). For more information on 'PVN' please follow this internal link.
- Contact - Private Clients
Monday - Friday
9:00 - 6:00 hrs (GMT)
0800 999 2013
+44 1202 756 350
Enquiries for Germany: German Freephone :
0800 000 1727
+44 1202 756 578
UK Claims: claims[at]freedomhealthinsurance.co.uk International Claims: intclaims[at]freedomhealthinsurance.co.uk
For all up-to-date contact details Freedom's LIVE CHAT, or CALL BACK services, click here.
Customer complaints can be filed by email: complaints[at]freedomhealthinsurance.co.uk OR post to: Freedom Health Insurance, c/o The Managing Director, County Gates House, 300 Poole Road, Pool, BH12 1AZ United Kingdom
Freedom Health Insurance Ltd.
County Gates House,
300 Poole Road,
Dorset, BH12 1AZ
- Plan Range
Full Medical Insurance:
- 'Worldwide' plans:
- Bronze (economic solution)
- Gold (good value for money)
- Diamond (top of the range)
Available annual excesses:
Nil | 50 | 100 | 250 | 500 | 1,000 | 2,500 | 5,000
(irrelevant of currency)
Areas of Cover
The Freedom 'Worldwide' plans offer coverage in 3 different geographical areas.
- Area 1 - Europe, with 57 countries*
- Area 2 - Worldwide, excluding USA
- Area 3 - Worldwide
*Area 1 is defined as:
Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Canary Islands, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Federal Republic of Yugoslavia, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Tajikstan, Turkey, Turkmenistan, Ukraine, United Kingdom, Uzbekistan
- 'Worldwide' plans:
- Claim Handling
Claim submission deadline:
6 months, after period of cover (cancellation date or renewal)
Freedoms Health's 'Worldwide' plan Terms & Conditions states that the following treatments/ benefits require pre-authorisation and should this condition not be fulfilled, they reserve the right to decline the claim in full or, in the event of in-patient or day-patient treatment, will pay only 50% of eligible benefits if treatment is subsequently proven to be covered.
- Planned In-patient / Day-patient treatment
- All treatment
- Subject to at least 5 working days prior to admission or treatment appointment
- All treatment
- Psychiatric treatment
A claim can be pre-authorised before the visit to the doctor, specialist or hospital by calling Freedom Health on 0044 1202 283 580 or emailing: intclaims[at]freedomhealthinsurance.co.uk.
How to pre-authorisation inpatient/ daypatient treatment:
- The claims procedure starts at the time you are referred to a specialist, or hosptial/ clinic as a private patient.
- Contact Freedom's international claims helpline on +44 1202 283 580, having your policy number at hand
- A member of their claims team will take the details
- Following your telphone conversation Freedom will contact the hospital/ clinic to ensure arrangements are in place for your treatment
- Freedom will then confirm authorisation and the arrangements that have been agreed for your treatment.
No further claim forms are required!
- Receive your treatment at the hospital/ clinic.
- Planned In-patient / Day-patient treatment
- Payment Details
Depending on your policy number, please use the following banking information for a wire-transfer.
GRQ... Policies Account Holder: Freedom Healthnet Limited Bank: Coutts & Co. IBAN: GB52 COUT 1800 9101 6277 91 Account No.: 016 277 91 Sort-Code: 18-00-91 SWIFT: COUT GB22 GR0... Policies Account Holder: Freedom Healthnet Limited Bank: Coutts & Co. IBAN: GB43 COUT 180091 10606661 Account No.: 106 066 61 Sort-Code: 18-00-91 SWIFT: COUT GB22 GRC... Policies Account Holder: Freedom Healthnet Limited Bank: Coutts & Co. IBAN: GB83 COUT 180091 09566392 Account No.: 095 663 92 Sort-Code: 18-00-91 SWIFT: COUT GB22
04.03.2021 - Coronavirus (Covid-19) – What to expect from your policy.
The Covid-19 virus has been classified as a global Pandemic by the WHO. Freedom Health Insurance would like to reassure its customers that we will cover treatment required if an insured individual contracts covid-19 and needs treatment. Furthermore, we will cover the costs of a test in the event it is required to confirm that symptoms are covid-19 related and/or in the event a test is required in advance of surgical treatment. Please note – tests are not covered for travel or work purposes. If you are unsure if something is covered or not, please contact the toll-free number: 0800 000 9349.
Taking you no more than 3 minutes to complete our Freedom Health Insurance enquiry form, you will have not just a quotation within 48 hours - this we guarantee!
Our obligation-free quote not only state the premiums of all suitable plans for Germany, if required, but also includes all information necessary to get a clear picture of the benefits but also exclusions.